Shipping policy

UK Delivery Service

Dispatch Location: All orders are dispatched from our UK warehouse.

Order Processing and Handling: Orders are processed and dispatched the same day before 10am or the following working day after receiving your order confirmation. Working days are Monday to Friday, excluding bank holidays.

FedEx® Priority: We use FedEx Priority for shipments within the UK, offering a fast, reliable and tracked delivery service.

Delivery Time: Delivery typically takes 1–2 working days. If this estimate excludes processing, please allow the handling time stated above in addition to the delivery time.

Coverage: Delivery is available to all locations in the United Kingdom.

Shipping Charges: We offer free shipping on all orders, with no additional delivery charges at checkout.

Tracking Your Order: You will receive a tracking number by email once your order has been dispatched, allowing you to follow your shipment on the courier’s website.

Contact Us: For any enquiries regarding your order or our shipping policy, please contact orders@secondchance.co.uk.

Delivery times are estimates and are not guaranteed. Weather conditions, bank holidays or courier delays may affect delivery.